Ready to transform your operations?
Schedule a personalized demo with our team. See how Gerald can streamline your inter-departmental workflows.
Schedule Your DemoOne unified platform for AI copilots, automated workflows, and intelligent request management. Built for local governments, utilities, transportation, and energy providers.
Watch how requests flow through automated steps with human-in-the-loop approval when needed.
Via Teams Copilot
Data gathered automatically
Manager review & sign-off
Full audit trail
Gerald integrates with your existing tools. Requests come in from any channel—all managed in one unified system.
The ultimate experience. Your team types natural requests directly in Teams—Gerald understands, asks follow-up questions, and routes intelligently.
A branded portal for external stakeholders—contractors, vendors, or citizens—to submit and track requests without Teams access.
Build specialized AI templates that work with Gerald—define workflow steps, information to collect, and automated bot actions for any department need.
Requests submitted in Teams are automatically routed, processed, and tracked—with full accountability.
Team members type requests naturally in Microsoft Teams via the Copilot app. "I need IT to set up a new laptop" or "Request budget approval for Q2 project."
Gerald's AI parses intent, asks clarifying questions if needed, and automatically routes to the correct department, team, or agentic bot.
Bot steps auto-complete data gathering and integrations. Human-in-the-loop steps ensure oversight where needed. All tracked with full audit logs.
Complete resolution with full accountability. Export to Excel, PDF, or DOCX. Every action tracked, every decision logged.
Gerald is built on the Jetdocs platform—giving you powerful automation and control out of the box.
AI handles routine work, but humans stay in control. Approval workflows, escalation paths, and oversight built into every process. Configurable review points ensure quality.
AI agents execute tasks autonomously—gathering data from external systems, filling forms, triggering integrations, and updating records without human intervention.
Every action logged with timestamps, user attribution, and full context. Meet compliance requirements automatically. Export audit reports instantly.
Generate professional reports in Excel, PDF, or Word with one click. Share insights across departments. Data portability when you need it.
Gerald brings together AI agents, workflow automation, and unified data management.
All tickets, requests, and workflows in one place. Different views for contributors and managers. Ask the Ticket Hub AI anything about your data.
AI-generated summaries delivered alongside your daily work. Stay informed without information overload. Customizable by role and preference.
Unique insights from your operational data. Beautiful graphs, trend analysis, and actionable intelligence. Spot patterns before they become problems.
Role-based access control, SSO integration, and data encryption at rest and in transit. Built for government and enterprise compliance requirements.
Team discussions attached directly to tickets. @mention colleagues, share context, and keep all communication in one place with full history.
Every request becomes an actionable record with consistent structure. No more scattered spreadsheets or lost email threads. Everything trackable and accountable.
See everything at a glance. Drill into details when needed. Full visibility across departments.
Schedule a personalized demo with our team. See how Gerald can streamline your inter-departmental workflows.
Schedule Your Demo